Improve how work moves before adding another tool
We map the people doing the work, the steps they follow, and the products and systems around them. Then we help you decide what to simplify, connect, automate or build.
Three parts of the same workflow
People
Who handles each step, what decisions they make, and where handoffs need to work clearly.
Process
What happens from start to finish, including repeated work, waits, exceptions and points where information is lost.
Products and tools
Which systems already support the work, where they do not fit, and whether a connection or a new build is warranted.
The recommendation should fit the problem.
A workflow review can lead to a simpler process, an integration, an automation, or custom software. We explain the options and scope before implementation. Sometimes the best next step is to use the tools you already have differently.
Your lead brings in the right people for each part of the job. Our team uses AI where it helps across the workflow and stays accountable for the result.
- Process lead
- Integration and data
- Your lead
- AI support, people accountable
Childcare Worldwide
Facebook lead imports now flow into the legacy CRM automatically, returning about 200 staff hours a year and $5,000 in annual direct savings reported by the organization.
"I contacted Jet Black Solutions to help me with an API connection for my CRM. The team was very communicative and walked me through step-by-step the portions I needed to do (even for someone who doesn't 'speak developer'). They did the work quickly and with excellence. The solution they implemented is going to save me SO many hours of manual work. I highly recommend Jet Black Solutions to anyone who needs honest and high-quality developer support."Read the case study
Common questions
Do I need to know what should be built?
No. We start with the people doing the work, the steps they follow, and the tools or products involved. Then we discuss whether to simplify a process, connect systems, automate a repetitive step, or build something for a real gap.
Will you recommend replacing our current tools?
Only if they are a poor fit for the work. We first look at whether the current tools can be configured or connected. A replacement adds change for your team, so we explain the trade-offs before you decide.
Can we review the workflow without committing to a build?
Yes. We can agree on a focused review and give you a written set of next steps. If you want help implementing any of them, that work is scoped separately before it starts.
Tell us what you are working on.
A real person replies within 24 to 48 business hours.
Talk through a workflow review