Connected by design.

We connect the disconnected.

Tools that do not talk to each other. Staff bridging the gaps by hand. Reports nobody trusts. A website that limits what you can do. We connect, build, automate and run the technology your business depends on, and stay on as the team that keeps it working together.

Portrait of Ryan NicholsPortrait of Erin Vander PolPortrait of Matthew WallacePortrait of Amanda HaleReal people behind the work, with AI on the repetitive parts.
Hands at a keyboard in front of a live interface: a person on the team working alongside the automation
Human oversight, alwaysAI does the repetitive work. People own the result.A real person replies within 24 to 48 business hours.
How we work

We ask before we build.

A lot of the way things get done is just the way they have always been done. We start by understanding that, not replacing it.

  1. What are you doing?

  2. Why are you doing it that way?

  3. Does it still make sense?

Now let's build around the answer.

Who's on your account

Every specialist you need, without hiring each one.

Running your technology takes a designer, a developer, someone who understands your data, and someone who answers when something breaks. That is more than one person can carry, and more than any single tool can own.

Off-the-shelf tools get you most of the way there and leave the rest to you, after hours. One person can keep up until your work grows. With us you get a lead who knows your business, specialists for each part of the work, and AI agents that take the repetitive steps off everyone's plate. The agents do the legwork. People monitor them and make the calls.

As your needs grow, the team grows with you.

Your lead

Portrait of Ryan NicholsPortrait of Erin Vander PolPortrait of Matthew WallacePortrait of Amanda Hale

A lead who knows your goals and history, with the rest of the team behind them.

Specialists, as the work needs them

  • Design
  • Web engineering
  • Integrations and data
  • AI and automation
  • Social media

AI agents for the repetitive work

  • Watch the support queue
  • Sort and route requests
  • Draft and document
  • Run repetitive steps

People stay in charge. Every agent is monitored by our team, and a person is accountable for everything that reaches you.

Why a team

For the moments a tool or one person cannot cover.

A tool is cheap until you need something it does not do. One person is simple until they are busy. A team with human-monitored AI behind it keeps going in both cases.

  • When the tool only does 80 percent

    Off-the-shelf software gets you most of the way, then leaves the rest to you, usually after hours. We finish it: connect it properly, fill the gap, or build you a tool of your own.

  • Portrait of Ryan NicholsPortrait of Erin Vander PolPortrait of Matthew WallacePortrait of Amanda Hale

    When the work outgrows one person

    One person has one calendar. When your volume doubles, something waits. Your lead brings in the specialists the job needs, and AI agents absorb the repetitive load, so growth never queues behind a single inbox.

  • When something breaks at the wrong time

    A real person replies within 24 to 48 business hours. AI agents watch the queue around the clock, emergencies jump the line, and one team is accountable, so you are never passed between vendors.

That is the difference: not what it costs, but how far it can take you.

When you need us

What happens when you send a request.

A person on our team replies within 24 to 48 business hours (Monday to Friday, 8am to 5pm Eastern). AI agents monitor the support queue so nothing sits unseen, and emergencies are handled as quickly as possible.

  1. Logged the moment it arrives

    An AI agent records your request in our system and sorts it by urgency, so nothing gets lost in an inbox.

  2. Emergencies jump the line

    If something is broken or urgent, it goes to the front and is handled as quickly as possible.

  3. Portrait of Ryan NicholsPortrait of Erin Vander PolPortrait of Matthew WallacePortrait of Amanda Hale

    A person replies

    Someone on our team gets back to you within 24 to 48 business hours (Monday to Friday, 8am to 5pm Eastern).

  4. The right specialist does the work

    Your lead brings in whoever the job needs: design, engineering, data, or automation.

  5. You can see what happened

    Work, hours and updates show up in your client portal, so you are never left wondering.

We grow with you

We don't build it and disappear.

Most clients start with one project and stay on as their needs grow. The same people who built it keep running it, so you never have to explain your setup to someone new.

  1. 01 · Start

    A defined project

    A new site, an integration, or an automation, scoped and quoted up front.

  2. 02 · Keep going

    Prepaid hours

    A block of hours you draw on as needs come up. The simplest way to keep working with us.

  3. 03 · Settle in

    A monthly partnership

    A set amount of time every month, with ongoing care, monitoring and improvements.

  4. 04 · Scale

    An embedded team

    A dedicated team working alongside yours, with the fastest response.

    Portrait of Ryan NicholsPortrait of Erin Vander PolPortrait of Matthew WallacePortrait of Amanda Hale
  • We charge for what we do, not what we think we will do.
  • We pay for our own mistakes.
Talk about an ongoing partnership
Proof

Real results, not promises.

500 → 30
Pages consolidated

Now generating 2+ qualified leads per week.

4 hrs/night
Saved on manual work

Automated photo delivery for a national portrait photographer.

200 hrs/yr
Returned to the team

Operations automation across disconnected tools.

Atlanta Concrete logo

Atlanta Concrete

Consolidated 500+ pages into a focused 30-page site. Now generating 2+ qualified leads per week.

View case study
Africa Inland Mission logo

Africa Inland Mission

Helping teams at Africa Inland Mission put AI to work where it genuinely helps. The communications team has already taken hours of repetitive work off its plate.

View case study
Childcare Worldwide logo

Childcare Worldwide

Wired Facebook leads straight into a legacy CRM. 200 hours and $10k saved every year.

View case study
Our products

Tools we built, now available for you

Pic Time Assist logo
Now live

Pic Time Assist

A workflow tool for photographers using Pic Time, built to streamline gallery setup, client delivery, and shoot-day admin.

Testimonials

What our clients say

I pushed Jet Black to the limits and they killed it. They truly came up with some amazing solutions to very complex problems I was having. And they did it all with a lot of humor, fun and smiles on their faces, which was the best part. I couldn't recommend them more!
Jeremy Cowart
Jeremy Cowart Photography
Read the case study
I worked with Jet Black Solutions to develop my company's brand, logo, and website and I couldn't be more pleased! They worked with me to define my brand and develop a logo that fit my needs. The team created beautiful artwork so quickly and incorporated all of my feedback. Once that was done, they turned around my website in no time and continue to make adjustments as things change. Working with Jet Black was probably one of the best decisions I made when starting my company.
Rachel Diamond
Owner, Diamond Weddings and Events
Read the case study
Working with Jet Black Solutions was a great experience. They helped make our brand launch feel smooth and well thought out, and we appreciated how responsive, creative, and easy they were to work with throughout the process.
Dave Thomas
President & CEO, Sheltering Wings International
Read the case study
I contacted Jet Black Solutions to help me with an API connection for my CRM. The team was very communicative and walked me through step-by-step the portions I needed to do (even for someone who doesn't 'speak developer'). They did the work quickly and with excellence. The solution they implemented is going to save me SO many hours of manual work. I highly recommend Jet Black Solutions to anyone who needs honest and high-quality developer support.
Erin
Childcare Worldwide
Read the case study
I just had time to look at the new site you built. It looks amazing. Your attention to detail for the explanation is perfect. I didn't even tell you where to put everything, you just knew. It's so perfect.
Jason Hicks
Atlanta Concrete
Read the case study
We've worked with several agencies over the years, and Jet Black Solutions stands out because they actually understand both the technical and business side of our projects. They don't just build what you ask for, they recommend better solutions.
Lucas
Technical Partner
Communication has been outstanding from day one. We always know where projects stand, timelines are clear, and their team follows through on every commitment. It's refreshing to work with a partner that's this organized.
Brandon
Operations Director
Jet Black Solutions has become our trusted technology partner. Whether it's website development, integrations, automation, or ongoing support, we know we can rely on them to keep everything running smoothly while helping us grow.
Alicia
Owner/Operator
Questions

Straight answers to common questions

Is an agency better than hiring a freelancer?

It depends on the work. For one small, well-defined project, a good freelancer can be the right call. When the work spans your website, integrations and automation, and has to keep running, a team covers more skills, keeps going when someone is out, and can take on more as you grow.

Can AI tools replace an agency?

For some tasks, yes, and we use AI every day. AI is very good at repetitive work. It does not decide what should be built, notice when something is quietly wrong, or answer for the result. We pair AI agents with people who monitor them and own the outcome.

How do you use AI safely?

AI agents handle defined jobs like sorting requests, drafting and running repetitive steps. People on our team monitor what they do and are accountable for everything that reaches you. Nothing about your business is left to a tool without a person responsible for it.

How quickly do you respond?

A person on our team replies within 24 to 48 business hours (Monday to Friday, 8am to 5pm Eastern). AI agents monitor the support queue so nothing sits unseen, and emergencies are handled as quickly as possible.

Do I own my website, data and accounts?

Yes. You should be able to see, understand and walk away with everything we build for you. We document what we build, keep your data exportable, and avoid proprietary lock-in, so you keep full access to every system we deliver.

Do you only build websites?

No. We are a digital solutions agency: we build and run the technology that powers your business. That includes websites and web apps, connecting the tools you already use, AI automation, AI consulting, design, and social media management, plus ongoing care once it is live.

Where are you based?

We are headquartered in Newnan, Georgia, and our whole team is in the United States. We work with growing companies across Georgia and the rest of the country, from contractors and home service firms to restaurants, e-commerce brands, nonprofits and schools.

What kinds of companies do you work with?

Growing companies in any industry. Our case studies include a concrete contractor, flooring and cleaning companies, a commercial builder, a restaurant, a fitness studio, a wedding planner, a portrait photographer, a lifestyle brand, a media company, a mission organization, and nonprofits and schools. Most clients have outgrown one-person help but do not need a full in-house tech team.

Two ways to work with us.

Start a project

You have something specific in mind: a new site, an integration, an automation. Let's scope it together.

Start a project

Ongoing partnership

You want a team that builds and runs your technology with you, month after month.

Let's talk partnership